WHEN WILL MY DUMPLINGS ARRIVE?
We aim to ship out dumplings next business day and they should be in transit for 1-3 days.
What is behind the shipping cost?
Frozen shipping is expensive due to dry ice and insulated liner costs but we do a lot of work on our back end to bring the cost down and pass on savings to you!
We are working hard every day to bring down costs even further!
We are proud to be able to offer $12.50 shipping with a 2 bag order while others frozen foods may charge $40+ per order or build it into the product cost.
For those interested, here is how we make it work logistically!
1. All our dumplings are made fresh in Seattle.
2. We strategically ship dumplings to California and Ohio twice a week.
3. This allows us to offer cheap ground shipping to the majority of our customers instead of resorting to more expensive air shipping.
4. Our product is typically made only a week before your order is made to maximize freshness!
It typically costs us a fixed $35 for ground shipments but we are happy to pay the majority of costs on our end. In order to sustainably do this, we rely on our happy customers to spread the word instead of using a large marketing budget - please help us spread the word to your friends