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HOW DO YOUR DUMPLINGS STAY FROZEN?

WHEN WILL MY DUMPLINGS ARRIVE?

We aim to ship out dumplings next business day and they should be in transit for 1-3 days.

What is behind the shipping cost?

Frozen shipping is expensive due to dry ice and insulated liner costs but we do a lot of work on our back end to bring the cost down and pass on savings to you!

We work hard every day to bring down costs even more.

We are proud to be able to offer $12.50 shipping with a 2 bag order (whereas other frozen foods may charge $40+ per order or add it into product costs.) Not here.

For those interested, here is how we make it work logistically:

1. All our dumplings are made fresh in Seattle.

2. We strategically ship dumplings to California and ㅤOhio twice a week.

3. This allows us to offer cheap ground shipping to ㅤㅤthe majority of our customers instead of resorting to ㅤmore expensive air shipping.

4. Our product is typically made only a week beforeㅤㅤ your order is made to maximize freshness!

It typically costs us a fixed $35 for ground shipments but we are happy to pay the majority of costs on our end. In order to sustainably do this, we rely on our happy customers to spread the word instead of using a large marketing budget - please help us spread the word to your friends and family!