FAQ!

XIAO LONG BAO QUESTIONS

Your XLB taste better than restaurants - what makes XCJ dumplings so special?

  1. Process
  2. Dumplings are made out of our kitchen in small batches of 18 bags. We produce only what we will sell and your dumplings were likely prepared a day or two before you receive them! Don't underestimate the human touch as well - there are many subtle parts of our process that can only be done by hand. Lastly, we use use only the freshest ingredients we can find!
  1.  
  2. Recipe
  3. Our roots are in Shanghai Pan Fried soup dumplings, whose filling must remain soupy after frying in hot oil! We have taken our learnings from SJB to craft our own XLB for maximum soup!  

 

 

Where are your dumplings made?

  • We make all our dumplings out of our Bellevue Location every morning, we freeze them and then pack and deliver to your door the next day!

How do I cook my XLB?

Will you be selling XYZ product or XYZ flavor?

We have a bunch of new recipes on the roadmap - if you really want a flavor to happen, please email us at hello@thexcj.com!

What is the monthly box?

2 packs of dumplings delivered to your door every month! Plus surprise gifts and test flavors on the house every month!

Can I have a Full Ingredient List?

  • Protein Choices, Flour, Salt, Chicken Base, Shaoxing Wine, Green Onion, Chopped Ginger, Sesame Oil, Soybean Oil, Sugar, Light Soy, White Pepper

I have allergies - can I eat your XLB?

Our XLB do NOT contain dairy, nuts, treenuts, eggs or seeds. XLBs do contain soy.

SHIPPING AND DELIVERY

Where do you ship?

We are excited to ship nationwide!

How do my dumplings stay frozen during transit?

Your Xiao Long Bao are packaged with a temperature stabilizing technology (dry ice) and then wrapped in an insulated liner.

For your safety, please do not remove dry ice from the box or handle it with your bare hands.

If you experience a delay in transit that affects the quality of your dumplings, not to worry! Your order is always backed by our "Melt-Free Guarantee." If your dumplings do not arrive frozen, we’ll reship your order and do what we can to make it right.

I live in SEA metro - can I pickup instead?

Yes! Our address is in downtown Bellevue!

do you guys do local delivery?

Yes! We are happy to offer local delivery at a discounted rate!

 

Free delivery with a 2 bag order within 20 miles of our store.

 

When will I get my dumplings!

  • Pickup - You can receive your dumplings at any time in the store!

 

Local Deliveries - We deliver every Monday and Friday from 5PM - 9PM. As the economy is starting to open up, this is the time slot that is most popular when we polled our customers. You will be put on the next delivery date based on your order time. If you would like to request a different time slot, please just email us!

 

For deliveries farther out, we will deliver M-Thursday - expect an email when dumplings are on the way.

OTHER

I'm a journalist - who do I contact?

Email: hello@thexcj.com

I'm an influencer and want free XLB - can I get some?

Classic, using your clout for free XLB… email hello@thexcj.com

STILL HAVE ANY QUESTIONS?

 

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